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Willows Donates Vital Cash to Support Vetlife

A charity that provides free and confidential support to the veterinary community has received more than £1,000 courtesy of Willows.

Last year, we encouraged our Veterinary colleagues to sign up to our Vet professional portal, via which they are able to book CPD, make referrals, request advice and submit teleradiology requests.

With almost 600 veterinary professionals signing up to the portal, we have been able to donate £1,194 (£2 per registration) to Vetlife.

The donation will help the charity, which was set up more than 120 years ago to support people from the veterinary community who have emotional, health or financial difficulties, build on its valuable service.

Toby Gemmill, the managing director here at Willows, said our support of Vetlife aligned itself perfectly with Willows’ focus on wellbeing, which includes an evolving and expanding wellbeing programme for all team members.

He said: “At Willows, we take the emotional, mental and physical wellbeing of our team extremely seriously, as does Linnaeus across the group.

“The veterinary industry is fast-paced and, at times, can be a highly pressurised environment, particularly over the past 12 months, when teams have worked tirelessly to ensure the continuation of the best possible care while faced with so much disruption from Covid-19

“With this in mind, the support on offer from Vetlife is particularly valuable and we were only too happy to raise as much money as we could via our vet professional portal.”

Paul Horwood, Vetlife treasurer, said: “A massive thank-you to the team at Willows for their donation.

“The past 12 months have been a challenge for all of us and the continuing support of Willows really helps. With the impact of the pandemic, a lot of fundraising events have needed to be postponed or cancelled, and that decrease in donations, combined with an increase in the need and the use of the services here at Vetlife, has been a challenge.

“This generous donation allows us to continue the 24/7/365 support that Vetlife provides to the emotional, financial and mental health of our veterinary community.”

 

#committedtoexcellence #alegaceyofexcellence

OUR TEAM PUT THEIR BEST FEET FORWARD IN MEMORY OF CAPTAIN TOM – AND RAISE THOUSANDS FOR CANCER RESEARCH

Our caring team have been quick off the mark to pay tribute to the late Captain Sir Tom Moore with a fundraising run for charity.

Some 24 members of the Willows team have donned their trainers for a virtual run to raise more than £3,500 for Cancer Research UK.

Organiser Alessandra Mathis, Head of Anaesthesia here at Willows, said the sad passing of Captain Tom, who gained worldwide fame and admiration with his sponsored walk which raised a staggering £39 million for the NHS, had been the inspiration behind the event.

Alessandra said: “This run was inspired by the legendary Captain Tom as we felt he deserved to be honoured by all of us, which is why I organised a run in his memory.

“Initially, we didn’t think that we would raise much (if any) money for charity, the main motivation was purely to show how much Captain Tom has inspired us all. I invited everyone at Willows to join the run – the response was tremendous, with 24 runners in total.

“We all ran as far as we could over the weekend and pushed ourselves hard to honour this amazing gentleman. In total, we covered a combined 387km, not forgetting the 60km ran by dogs of Willows’ team members!”

The pounding of pavements, roads and country tracks has paid off handsomely with more than £3,500 raised for Cancer Research, more than 17 times our original target of £200, with money still coming in.

Alessandra added: “We chose to give money to Cancer Research for two reasons, the first being because it is a charity close to our hearts after the loss of a dear colleague and friend to cancer.

“We’re also well aware that during this year of pandemic, cancer has not stopped and families and friends have still been diagnosed with this terrible disease, so we wanted to support them as much as possible.”

Alessandra was quick to praise all the runners and also the generosity of those who donated.

She said: “We have all been very proud in taking part in this and deeply touched by the generosity of everyone who has made donations.

“I know it looks like we raised a lot but it is still a drop in the ocean in the fight against cancer, so if any further donations would be hugely appreciated by everyone here at Willows.”

To donate, visit: https://fundraise.cancerresearchuk.org/team/willows-runners.

Huge thanks again to all the runners who took part…..

  • Alessandra Mathis
  • Brigite Pedro
  • Cathy Bowen
  • Dan Cotter
  • Dawn Calt
  • Eve Cannon
  • Francesca Violini
  • Hayley Williams
  • Jade Wright (and her dog Belle)
  • James Elford
  • Julie Jenkins
  • Katie Lynch
  • Ludivine Boiron
  • Mark Dunning
  • Poppy Gant
  • Rachel Bonham
  • Katie Rose (and her dog Floyd)
  • Sam Carrington Brown
  • Steph Collyer
  • Stephen Baines
  • Tom Buckley
  • Tom Reilly (and his dog Morgan)
  • Tony Avery (and his dog Jake)
  • Tracy Volante
  • William Robinson (and his dogs Rocket and Olive)

New Top Team To Ensure Willows To Lead The Way

These are exciting times at Willows Veterinary Centre and Referral Service as we announce a new top team to help us continue to lead the industry.

We have been delivering Specialist-led healthcare for small animals in the UK for more than 30 years and have just appointed a new Managing Director and Hospital director.

Toby Gemmill, who will no doubt be familiar to many of you, has moved from his position as Clinical Director to take over the role of Managing Director from Tracey Morley-Jewkes, who has herself moved to take up a role leading the integration of five referral centres recently acquired by our parent company Linnaeus.

Toby, an RCVS and European Specialist in Small Animal Surgery, has been with us at Willows for 16 years and is relishing the opportunity to lead one of the most experienced and qualified veterinary teams in Europe.

He said: “I’m delighted to be given this wonderful opportunity to lead the excellent Willows team and I’m excited about what we can achieve together.

“Having joined Willows in 2005, I have seen the Hospital grow into a large multidisciplinary centre, with some of the most talented and dedicated clinicians in the industry. I am now looking forward to helping lead the hospital forward to yet more success.

“My absolute priority will be to maintain our unswerving commitment to providing the best possible levels of care to our patients, pet owners and referring vets.”

We have also recruited the highly experienced Tony Avery to take charge as Hospital Director.

Tony had previously spent 18 years working for some of the UK’s leading healthcare providers, including Nuffield Health and BMI Healthcare. His most recent role was as Executive Director of The Priory Hospital in Birmingham.

Tony said: “My background is in human healthcare; however, I do not consider moving into the veterinary world as a radical change of direction.

“My role is still to ensure we are best-placed and equipped to deliver the highest standards of treatment, care, support and rehabilitation for sick and injured animals.

“Exactly the same principles apply at a veterinary hospital as they do in a human hospital – it’s about care, compassion and consideration.”

Tony was quick to show his caring and compassionate side at Willows. Within two weeks of arriving, he had adopted a rescue dog to live with him, his family and two cats!

Toby Gemmill, Managing Director
Tony Avery, Hospital Director

 

 

 

Hi-Tech Electrochemotherapy Launched at Willows Cancer Care Centre

We are delighted to have further enhanced our reputation as Veterinary industry leaders thanks to the introduction of electrochemotherapy treatment (ECT) as part of our World leading Cancer Care Centre.

Willows now offers the breakthrough therapy as part of our industry-leading, Specialist-led Oncology service, with the arrival of ECT – an exciting development as it can make a dramatic difference to the effective treatment of a wide-range of tumours while also minimising complications and side effects.

Head of Oncology here at Willows Dr Stephen Baines, says the new ECT service will be a huge help in caring for pets with cancer. This new initiative has been driven by Dr Chiara Penzo, one of Willows’ Medical Oncology specialists.

Dr Penzo said: “Electrochemotherapy is a reliable and versatile treatment which can be performed in virtually any patient, whatever their health status.

“It is rapid, safe and efficient, and is a cost-effective treatment that enhances the quality of life of treated patients.

“ECT also has low systemic toxicity, as the drug concentration in normal cells is low, it results in minimal or no functional impact and treated regions heal without damage to healthy tissues. Side effects from ECT are also minimal.

“It’s versatile, too. In principle, almost any type of tumour type can be tackled effectively with electrochemotherapy.

“Overall, the rate of complete tumour regression following electrochemotherapy treatment is high and response to ECT may be long-lasting.

“Even in patients with a partial response, ECT can result in improvement in the quality of life, especially in terms of reduced pain, reduction in bleeding, and reduced need for medical care.”

Our talented team here at Willows are widely acknowledged for expert cancer care. We are the only UK small animal hospital to have active Specialists in Veterinary Oncology from both a medical and surgical background, forming one of the most experienced Specialist Oncology teams in the country.

The expertise and experience of our team is underpinned with leading-edge technology and world-class diagnostics and surgical techniques, which all contributes to helping pets with cancer stay well for longer.

#committedtoexcellence #alegacyofexcellence #cancercare

Green Giants Environmental Policy

Willows Veterinary Centre and Referral Service are committed to achieving the highest possible levels of environmental sustainability through the delivery of best-in-class patient care and treatment.  

We are incredibly proud to have achieved Green status with Investors in the Environment (iiE).  The Green award is iiE’s highest accolade and is awarded to companies which have made significant reductions in energy use and waste, along with increases in efficiency, recycling and sustainability. 

We recognise that all businesses impact the environment in many different ways. As such, Willows is committed to the continual improvement of our environmental performance to reduce our carbon footprint and ensure a positive impact on the environment. By 2040 we aim to achieve a net zero target.

Willows environmental group known as the ‘Green Giants’ has identified the following key environmental impacts associated with the provision of veterinary care,

  • Energy consumption (Reduction of 2% minimum each year across electricity, gas and water)
  • Use of volatile halogenated anesthetic gases
  • Waste production and disposal
  • Paper usage
  • Transport of personnel and Willows van
  • Procurement and supplies.

As an organisation, Willows is committed to reducing these and other impacts and the continual improvement of our environmental performance. Our policy is to comply with environmental legislation and regulations relevant to our organisation and its activities, according to the EU and Environment Agency.

Willows aims to achieve long-term environmental benefits along with long-term savings plans, as good safe-guarding of the business. Willows are also looking to reduce incidences that result in liability, conserve raw materials and energy, monitor our impact and demonstrate results.

We are committed to working with our associates, customers, referring practices, suppliers, investors, contractors, regulatory bodies, colleagues, and neighbours to achieve the following objectives.

  • Increase cost-effectiveness by reducing our consumption of energy and raw materials
  • Reduce waste and carbon emissions both locally and in the wider environment
  • Systematically assess the environmental impact of all aspects of our company
  • Set targets for measurable annual improvements
  • Make our progress available for independent assessment (iiE).

It is the responsibility of all associates, visitors and contractors to support this policy through active participation and cooperation fully.

This environmental policy will be displayed at all times and is openly available to all members of the public via our website – www.willows.uk.net/sustainability

The introduction and implementation of this policy is a commitment of Willows Veterinary Centre and Referral Service management and our associates. With the support of the Linnaeus group.

The policy will be reviewed annually as part of the organisation’s overall environment management plan.

Pet passports no longer valid from 1st January 2021

From 1 January 2021, pet passports will no longer be valid for travel to and from the EU. Official Animal Health Certificates will be required for dogs, cats and ferrets.

Official Veterinarians (OVs) issued EU pet passports will no longer be valid to travel to Europe.

Instead, pets travelling from Great Britain to the EU will need an Animal Health Certificate (up to five pets on one certificate).

We will be issuing these to owners travelling with their pet to the EU from 1 January 2021.

This will affect your travel if you are arriving in an EU Member State after 11pm (GMT) on 31 December 2020.

Your pet must:

  • Have a functioning microchip or tattoo
  • Have a rabies vaccination at least 21 days before travel
  • Enter the EU via a designated Traveller’s Point of Entry
  • Have an Animal Health Certificate written in the official language of the country they will enter the EU
  • Receive treatment against Echinococcus (a tapeworm) 24-120 hours before returning to Great Britain

The Animal Health certificate is:

  • Valid for ten days from the date of issue
  • Valid for a single trip into the EU
  • Valid for onward travel within the EU for four months
  • Valid for re-entry to Great Britain for four months after the date of issue

We suggest that you discuss your travel plans with your vet at least one month before your intended travel plans to ensure your pet is prepared for travel.

Please contact us to advise on the steps required to ensure your pet is prepared for travel and ensure you have the required appointments booked for your pet.

The best place to check for the most up to date information is on the government website:

www.gov.uk/guidance/pet-travel-to-europe-after-brexit

Phabulous Pip!

Meet Pip, a six-year-old Miniature Daschund, who was referred to Willows in June having developing debilitating neck pain. Pip, who is normally a cheeky and energetic dog, was unable to move her head and neck without experiencing discomfort. Pip underwent a full examination with Specialist Orthopaedic Surgeon Stephen Clarke and following an MRI scan it was revealed that she had herniated a disc in her neck. It was decided that surgery was not the best option for Pip and so her recovery would be centred on rest and rehabilitation.

Pip was transferred into the care of Veterinary Physiotherapist Emma Box, who assessed the impact of Pip’s condition on her musculoskeletal system and overall mobility. It was quickly identified that, like most Daschunds she loved to flap her ears. However, Pip had stopped flapping her ears since her neck pain started, and so Emma was able to use this as a progress indicator. Pip was prescribed ‘Doggy Pilates’ exercises, to improve the movement in her neck, core stability and balance. Pip took to these exercises very quickly, with a little persuasion from some cheese slices! Gradually, these exercises increased in difficulty, and Pip regained the ability to support herself through more complex movements (including ear flapping!).

Although Pip was becoming stronger, ten weeks into her recovery she had a short episode of mild neck pain. To establish a long-term pain management programme, Pip was referred to our Chronic Pain Clinic under the care of Jacques Ferreira RCVS Specialist in Veterinary Anaesthesia and Analgesia. As Pip had a low risk of suffering from painful episodes for the remainder of her life it was decided that she would have cautious, regular administration of a lose dose pain killer. This treatment will help to improve her quality of life while preventing any unwanted side effects commonly associated with these pain killers.

After four long months of commitment from Pip’s owners, we are thrilled to share that she has made a full recovery. As a team, we are all so pleased to see Pip transform back into a happy and healthy dog who enjoys chasing chickens and flapping her ears again. Pip has even used her new-found core strength to try paddle boarding whilst on holiday!

Well done Pip!

#committedtoexcellence #alegaceyofexcellence #extraordinaryvetsforextraordinarypets

#multidisciplinaryvets #specialistvets #SUP

Continued European Role for Willows’ Head of Imaging

We’re delighted that our Head of Imaging here at Willows Veterinary Centre and Referrals Service is set to continue his involvement on the board of the European College of Veterinary Diagnostic Imaging (ECVDI).

Andrew Parry, an RCVS and European Specialist in Diagnostic Imaging, who earlier this year became a Fellow of the Royal College of Veterinary Surgeons, will take on the post of Past President with the ECVDI.

Andrew, who has previously been president and vice-president of the college, explained: “The office of Past President is designed for me to be able to pass on my experience to the new President, and I am very much looking forward to the role.

“It is important for me to be able to help my successor and ensure a smooth transition, especially as a large number of reforms were undertaken in my tenure as President, to make Specialist Veterinary Diagnostic Imaging more accessible.

“Having been an officer of the ECVDI for the past five years, I am pleased and privileged to take on this new challenge.”

Andrew graduated from the University of Cambridge in 1999, completed the RCVS Certificate in Veterinary Diagnostic Imaging in 2005, added an ECVDI diploma in 2010 and became an RCVS Recognised Specialist in 2012.

He joined us here at Willows in 2010. After taking a number of posts with the ECVDI, including as an examiner for the diploma, he became vice-president of the college in 2016.

The ECVDI’s stated mission is to ensure members are equipped to provide the highest quality of veterinary care and advanced knowledge in veterinary diagnostic imaging and radiation oncology, and to encourage them to share that knowledge.

Plucky Puppy Maverick is Top Gun After Life Saving Surgery

Our Specialist Cardiology team have saved the life of a desperately ill puppy after carrying out intricate keyhole heart surgery.

Maverick, the cocker spaniel, was just weeks old when he underwent the pioneering surgery to repair an abnormal valve in his heart at here Willows.

The condition is called pulmonary valve stenosis, which is prevalent in cocker spaniels and prevents blood flowing through the heart correctly, putting it under enormous strain.

Our Head of Cardiology Chris Linney, who runs our congenital heart disease clinic for young dogs and cats (the UK’s first such specialist-led service) carried out the lifesaving procedure and, incredibly, the plucky puppy was back on his feet just an hour after the operation.

Maverick’s thrilled owner Sophie Rapson said: “We really can’t thank Willows enough for everything that Chris and the team have done for us.

“We never thought for one minute we would still have Maverick with us today after his alarming eight-week puppy check-up.

“The whole family is very grateful, especially the children who are super happy to have Maverick back with us.

“You would certainly never think he has had any surgery or a heart problem at all as he is such a happy, bouncy puppy. He truly is a little fighter.”

Heart Specialist Chris said: “It really was a whole team effort – from our reception team to our dedicated Cardiology nursing team providing round the clock care and support alongside our world-leading Specialists.

“With some of the latest and most advanced equipment available in the veterinary world our Specialist team provides a unique and bespoke level of care for patients with heart conditions.”

This month, Willows’ Specialist Cardiology team celebrates its five-year anniversary, having established a reputation for excellence performing the largest number of cardiac interventional produces in the UK, delivering some of the very best clinical outcomes in the world.

Our new clinic has now taken care to another level, aiming to react to heart conditions and murmurs in young puppies and kittens as soon as possible, just as they did with Maverick.

Chris added: “Often, the earlier these procedures are performed the better the outlook for the patient.

“Young puppies with congenital heart conditions like Maverick tend to do very well after surgery and his outlook for the future is now great. He will be able to enjoy life normally as he gets older.

“Early intervention is key and so, if your puppy or kitten has been diagnosed with a heart murmur or heart abnormality, we recommend that you speak to your vet about getting the condition investigated as quickly as possible, as often life-saving surgery may be available.”

Feline Fabulous – Meet Willows RAI Residents

Willows is home to one of the country’s few Specialist-led Radioactive Iodine (RAI) services providing expert treatment for cats with hyperthyroidism.
Radioactive Iodine is the safest and most effective treatment for hyperthyroidism, and, unlike medical therapy with tablets, RAI cures hyperthyroidism meaning that there is no need for lifelong medications.
Our RAI patients stay with us for 15 days in our specialised RAI unit following the administration of the RAI injection (which is like a vaccine) in order to monitor their progress and minimise the people who are exposed to the radiation – it’s a fully-catered feline holiday!
Our RAI patients are rather special, and they do tend to love having as much attention as possible – who could blame them when our dedicated nursing team are on hand to tend to all their feline needs. Not only that, we have our very own crazy cat lady in the form of Internal Medicine Specialist Laura Bree, who has somewhat of a penchant for elderly cats!
To celebrate our fabulous RAI patients, we are super excited to launch our ‘Year of Hyperthyroid Cats’, sharing with you our feline residents’ stories each month.
Gaz (top right and centre) a 16-year-old charmer, found himself the only gentleman among three lovely ladies. As an older fellow, he had a number of concurrent ailments that were being managed by his Medicine Specialist in London. Not one to give anyone an easy time of it, Gaz unfortunately had a reaction to his thyroid medications. With the joint efforts of his Specialist in London and our Specialist Laura here at Willows, Gaz was soon ‘feline fine’ and we were able to discharge him, ready to get back to his busy schedule of eating, sleeping and having some rubs. We wish him very well in his recovery at home!
Lilly, is our stunning eight year old silver tabby and the youngest lady amongst this group of residents. She is a very independent lady, settling in quickly and learning the best way to get a few rubs off our Medicine Nurses. We are so pleased to share that Lilly went home with a normal thyroid level after her two weeks stay with us. She has already given her owners a fright by sneaking out whilst she should have been in isolation, luckily, she was caught in time and had already done her business in her tray!
Smudge, a colourful and beautiful lady who is almost 15 years old, was quite a challenging case to treat, as she has a five-year history of hyperthyroidism. Smudge had been receiving oral therapy for her disease and had gradually become resistant to medications over the past 12 months.
For some patients who have developed a resistance to medications, it can mean that the overactive thyroid gland has become more cancerous, or that they may have a very high burden of disease, which no longer responds to oral therapy. Fortunately, our Specialist team are experts in dealing with either possible scenario. Smudge’s post treatment results indicate that whilst she is ‘less’ hyperthyroid after her RAI therapy, her thyroid levels are still too high.
In many cats with severe hyperthyroidism there is a lag period after iodine therapy, where the thyroid hormone will continue to decline over the coming four weeks. In order to reduce Smudge’s thyroid levels further she may require a second round of therapy. However, we are keeping our fingers and toes crossed for Smudge that one treatment will suffice – even although we would secretly love to see her again for rubs, as she has been a real pleasure to treat.
Our final resident of the group is Cocheese, a 14-year-old long haired beauty. Cocheese kept us smiling with her posing looks, and her fascination with the port hole in her cat condo. Cocheese’s mum was worried as she tends to miss her ‘pawrents’ and not eat very well whilst separated from her family. Fortunately, Cocheese ate better than we expected during her stay and she settled into her new routine well. She has now been reunited with her family, and we are so happy to share that she has with a normal thyroid hormone, and we wish her the very best.
#extraordinaryvetsforextraordinarypets #committedtoexcellence #alegacyofexcellence #RAI