{"id":2587,"date":"2019-07-25T13:25:09","date_gmt":"2019-07-25T12:25:09","guid":{"rendered":"http:\/\/demo.thinkcreative.co.uk\/willows\/?page_id=2587"},"modified":"2022-02-11T15:01:38","modified_gmt":"2022-02-11T15:01:38","slug":"pricing-payment-options-general-practice","status":"publish","type":"page","link":"http:\/\/79.170.43.200\/chameleontesting.co.uk\/willowsoldsite\/general-practice-service\/pricing-payment-options-general-practice\/","title":{"rendered":"Pricing and Payment"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\"willows-cardiology-icon\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\tPricing and Payment\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\"willows-cardiology-icon\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\tPricing and Payments at Willows\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\tIf you would like details of consultation fees and routine procedures such as neutering, please contact us for up-to-date pricing. If you wish to have an outline of the possible cost implications of your pet’s problem before you come for a consultation, this will generally need to be handled by one of our Veterinary Surgeons in the department to which you are being referred. \t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\tAs a result, a member of our team may need to call you back with the information that you require. Following your initial consultation, your Vet will give provide an estimate of further costs, before you decide whether or not to go ahead with any recommended investigations and\/or treatment.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Payment Options<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Cash and major credit\/debit cards are accepted.<\/p>

Payment will be required at the time of consultation or on collection of your pet.\u00a0 A fee is charged for post-operative examinations and repeat consultations.<\/p>

Please note we do not accept American Express, Solo or Diners cards.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\"willows-paw-vet-icon\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Insurance claims<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Please note that you will be required to pay at the time of treatment and claim back the funds from the insurance company yourself.<\/p>

It is your responsibility to check with your insurance company about your level of cover, any exclusions you may have and what excess you will need to pay. We will do our best to help with this process, however insurance companies often prefer to deal with the policyholder.<\/p>

There are hundreds of pet insurance policies and all are different. If you have pet insurance, we can help you process your claim. Please bear in mind, we do not have a contract with your insurance company or the resources to deal with them, and they are not obliged to speak to or pay us, only you.<\/p>

If you are worried about the cost of referral, but have adequate insurance cover, please call and speak to one of our administrative staff about the possibility of making a direct claim. We will need to pre-authorise treatment, and direct claim authorisation may take several days to confirm. This must be arranged before treatment goes ahead. Please note, we cannot authorise a direct claim once treatment has commenced.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Direct claims<\/strong><\/p>

Direct claims are when your insurance company reimburses Willows. If the Hospital agrees to make a direct claim on your behalf, you benefit from not having to pay for treatment \u2018up front\u2019 whilst waiting for reimbursement from your insurance company. \u00a0This can be extremely helpful if large fees are involved, as can often occur for complex cases.<\/p>

Direct claims do however, require a significant amount of work and administration time by our team, and delays payment to Willows for work undertaken by several weeks. As such an administration fee applies for processing a direct claim.<\/p>

What we need from you: <\/strong><\/p>

In order for our team to help, you must contact your insurance company prior to your first visit to give permission for Willows to speak with them about your policy and any outstanding claims.<\/p>

Please call us on 0121 712 7080 <\/strong>to confirm that this permission has been given, we also recommend you read your policy details thoroughly before your appointment so you can confirm the information, we have is correct.<\/p>